Privacy Notice

Data controller

Integrative Psychology Ltd., registered office: 112 Murray Road, Ottershaw, Chertsey, England, KT16-0HR. Private limited Company. Nature of business (SIC): 86900 - Other human health activities; 88990 - Other social work activities without accommodation n.e.c. Contact details are available on the Contact page.

What data may be collected

• Contact information you provide via the Contact page (name, email address, preferred language, and the content of your message).
• Appointment and service preferences you voluntarily share (desired time, online/in-person preference, location).
• Technical data automatically provided by your browser when you visit the site, such as IP address, device and browser type, and cookies strictly necessary for site functionality and security.

Why personal data is used

• Responding to inquiries and arranging appointments.
• Preparing for and delivering requested services in a safe, documented way.
• Operating, securing, and improving this informational website.

Legal bases for processing

• Your consent when you submit information through the Contact page.
• Performance of a contract or steps prior to entering into one when arranging services.
• Legitimate interest in running a secure and informative website.

Data retention

• Contact inquiries are kept only as long as needed to respond or continue the correspondence.
• Client-related records are retained in line with professional and legal obligations when applicable.
• Technical logs are kept for limited periods for security monitoring and troubleshooting.

Data sharing and transfers

• Personal data is not sold or shared with third parties for marketing.
• Service providers (e.g., hosting, email) may process data under data protection agreements and instructions.
• Data is stored in the UK/EU where possible; if transfers occur to other countries, appropriate safeguards are applied.

Your data protection rights

• Access to, correction, or deletion of your personal data, where applicable.
• Restriction of or objection to certain processing.
• Withdrawal of consent where processing is based on consent.
• Data portability for information you provided, when legally required.
• Right to lodge a complaint with a supervisory authority.

Security

Appropriate technical and organisational measures are used to protect data. No transmission or storage method is fully secure; please avoid sharing highly sensitive details through channels you consider unsafe.

Privacy contact

For privacy questions or requests, please use the details provided on the Contact page. Contact details are available on the Contact page.